FAQ

Yes. Robot Voice Bridge works with your own ElevenLabs account, and generation is billed by ElevenLabs under your plan.

Apple Silicon Macs running macOS Sequoia or Tahoe.

Press S to spot directly into Pro Tools and Logic Pro. For everything else, like Finder, Premiere, Final Cut Pro, Reaper, and Nuendo, drag the take straight in.

Every install starts a 14-day free trial on first launch: the full app, no credit card, no sign-up. When it ends, a subscription is $12/month. Reinstalling the app doesn't reset the trial.

One license runs on one Mac at a time, and you can move it between your own Macs whenever you like: activate the Mac you're sitting at and it takes over, and the other Mac signs out the next time the app opens there (details in the user guide). Each person on a team needs their own license.

Yes. Choose the number of seats at checkout. Each seat is $12 per month and comes with its own license key, one per person. All the keys arrive together in one email. Each key activates one Mac at a time, and moving a key between Macs works the same as a single license. To change the number of seats, email support@robotvoicebridge.com. Cancelling or refunding the subscription applies to every key on it.

Your key is emailed from info@robotvoicebridge.com when the subscription starts; check your spam folder first. You can have it re-sent any time from the license key recovery page. Still nothing after a few minutes? Email support from the address you purchased with, and we'll get you your key.

Enter the email address you purchased with on the license key recovery page and every key on that address is re-sent to it. No longer have access to that address? Email support@robotvoicebridge.com and we'll sort it out.

On your account page, enter the email address you purchased with, and FastSpring emails you a sign-in link. You can cancel, update payment details, and view invoices from there.

You can also access your account through the app: Robot Voice Bridge → Settings… → License → "Manage subscription…". Cancel any time. Access will terminate at the end of the period you've paid for.

You can request a refund of a charge within 14 days of that charge; see the refund policy. Note that a refund ends access immediately, unlike a cancellation.

No. Your ElevenLabs API key is stored in the macOS Keychain on your Mac (it's never sent to us), and generation happens directly between the app and ElevenLabs. Crash reports contain technical details and a random installation identifier only, never your scripts, your key, or your name or email. Details in the privacy policy.

Robot Voice Bridge → "Check for Updates…". The app also checks automatically and offers new versions as they ship; updates install in place and never touch your projects. See what changed in each version on the release notes page.